Filter reviews by

29 reviews mentioning "" Clear results

29 Celebrity Solstice Reviews

Write a Review
4.4

Wonderful Staff and great locations aroind New Zealand, smooth seas and good weather, but not our favourite ship by wabell

Sail date: / Traveled as: Couple
Ship: Celebrity Solstice / Destination: South Pacific - Australia

Great staff and New Zealand is beautiful. Loved Picton, Napier & Akoroa and Milford Sounds. Christmas day on the ship was disappointing with no Christmas menu and no Christmas Carols or festivities (they had this all on New Years Eve) very disappointed but the staff were amazing. Too much upselling constantly on the ship and constant additional costs for everything when it was already a more expensive cruise with being a Christmas New Year Cruise. Not our favourite ship out of the other couple of cruises we have done. But wonderful staff that made it very memorable.

Read full review

Was this review helpful? 4
3 Comments
4.9

Solstice Perfect Again by leonardx

Sail date: / Traveled as: Couple
Ship: Celebrity Solstice

Again a great time on the best ship. We had a ball.

Read full review

Was this review helpful? 4
6 Comments
4.8

Fantastic South Pacific Cruise by slavag

Sail date: / Traveled as: Couple
Ship: Celebrity Solstice / Destination: South Pacific

Fantastic ship, crew, services, food, entertainment, and everything else. Best vacation experience ever!

Read full review

Was this review helpful? 4
4.6

Not a traditional Christmas for this cruise by sekearney

Sail date: / Traveled as: Couple
Ship: Celebrity Solstice / Destination: South Pacific - Australia

We really enjoyed our cruise and made some wonderful new friends. This was the 4th time we have cruised to New Zealand on the Celebrity Solstice. We did expect that being a Christmas/New Year cruise that there would have been more celebrations and traditional Christmas meals. New Year was celebrated more than Christmas. On Christmas day it was Happy Holidays and not Merry Christmas - for a cruise in Australia/New Zealand why did we have to respect the beliefs of the minority. When we are in their country that's fine, but they should respect us in our country. This was my only disappontment.

Read full review

Was this review helpful? 4
2 Comments
4.8

Wonderful time by outlawdancer

Sail date: / Traveled as: Large Group
Ship: Celebrity Solstice / Destination: South Pacific

**************************************************

Read full review

Was this review helpful? 3
3 Comments
4.2

Price Differences by Danie51

Sail date: / Traveled as: Singles/Friends
Ship: Celebrity Solstice / Destination: South Pacific - Australia

My Request Thanks for your explanation regarding my concerns. I would like to give you of an unfair example. I met two ladies that booked 3 months prior and paid $1,700pp (3,400) for a Balcony cabin #9242 on deck 9. I bought this to the attention of manager Alexandra. Later I was told they had noisy neighbors above them and complained to customer service. They received 2 bottles of wine and a $250pp voucher for their next cruise. This was their first Celebrity cruise compared to my 6th cruise. I paid $7,000 (same as a guest in a suit) in an Ocean cabin on deck 3. Does this feel fair Celebrity? I feel disappointed and frustrated with this kind of treatment from Celebrity. We are individuals and NOT a number!!! The least you could do is give me a $500 voucher for my next cruise. I would love to cruise on the new Edge ship in the future. Please make my day! Daniela Celebrity Response Ms. Ceccato, we realize we must earn your business by providing the best possible service both on and off the ships. Again, we are truly sorry we failed you in any way, but we must respectfully decline your request for compensation. When issues arise onboard either to the location of the stateroom with there being constant noise the situation gets reviewed by our staff onboard and it is up to their discretion if the compensate the guests for the matter. We appreciate your understanding and truly apologize if our decision causes any disappointment. Sometimes, despite our best efforts and good intentions, things do not go the way we had hoped and apologize for any displeasure experienced with this matter and our response. Should you have further queries, do not hesitate to contact us. Thank you for choosing Celebrity Cruises! Kind regards, Indira Guerra • Guest Relations •

Read full review

Was this review helpful? 3
8 Comments
4.9

Nice cruise by Ashton2cruises

Sail date: / Traveled as: Large Group
Ship: Celebrity Solstice

This was a great cruise on celebrity cruises. We had a great cruise on board the celebrity solstice

Read full review

Was this review helpful? 3
3 Comments
4.7

Outstanding by captainsjc11

Sail date: / Traveled as: Couple
Ship: Celebrity Solstice / Destination: South Pacific - Australia

Outstanding in every way, especially service and organization.

Read full review

Was this review helpful? 2
2 Comments
3.6

Celebrity Solstice Qld Cruise by marilynalderson

Sail date: / Traveled as: Couple
Ship: Celebrity Solstice / Destination: South Pacific - Australia

Disappointed in Cruise for what we paid for. Learnt things by the errors that were made.

Read full review

Was this review helpful?
3 Comments

Find a cruise on Celebrity Solstice