Celebrity Solstice Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

1 cruise (first)


Helpful Votes

3 out of 5

Could have been FAB-u-lous

Sail Date: December 01, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Suite

The ship was really beautiful, however onboarding and offboarding were horrendous, and poorly managed by the cruise line.

To be fair to the cruise line, in terms of the onboarding - the ship came in "sick" meaning that some illness was significant on the cruise prior to ours - we were notified there would be a delay boarding - however the 3 hour long line (in the heat/rain) with no seating, food, drinks, restrooms, etc. was not ok.

As far as off boarding, we chose to "early" off board. When the ship docked at 7am, we went to the appropriate loaction, and proceeded to wait, with a crowd of angry people (e.g. there was almost a fist fight) for over an hour. Only 1 person from the ship was managing the "early" off boarding crowd - to the best of his ability - however with approximately 300 people waiting in a crowded section of the dining room - fully loaded down with all of their luggage - and personally I was hot and hungry.... it was a powder keg waiting to explode.

If you can avoid the lines - it is a good ship, and overall the crew were plesant. I would discourage purchasing the drink package - we bought the second most costly, but did not find the alcohol we wanted to drink easily avaialble...... eg. we could have any drink up to $8 in value... but the only Red Wine in the dining room for that price was approx 5 selections of Merlot....

Also - The spa was amazing in terms of service - but had VERY high pressured sales. I would avoid it all together.

Pros: Quality of Food, Activites, Accomodations

Cons: Loooonnnnggg Lines, badly managed

Recommends Celebrity Solstice? Yes!

Ship Quality
Food and Dining
Was not as fancy as I expected, or as varied as I had hoped - unless you pay more for the "additional restaurants". Selection for room service was very poor.
Service and Staff
So much to do, you couldn't do it all
Cabin / Stateroom
The people who maintain the rooms work their tails off. Rooms are very nicely maintained

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