Could have been FAB-u-lous

Celebrity Solstice Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Sail Date: December 01, 2011
Ship: Celebrity Solstice
Cabin Type: Suite
Traveled As: Couple
Reviewed: 5 years ago
The ship was really beautiful, however onboarding and offboarding were horrendous, and poorly managed by the cruise line.

To be fair to the cruise line, in terms of the onboarding - the ship came in "sick" meaning that some illness was significant on the cruise prior to ours - we were notified there would be a delay boarding - however the 3 hour long line (in the heat/rain) with no seating, food, drinks, restrooms, etc. was not ok.

As far as off boarding, we chose to "early" off board. When the ship docked at 7am, we went to the appropriate loaction, and proceeded to wait, with a crowd of angry people (e.g. there was almost a fist fight) for over an hour. Only 1 person from the ship was managing the "early" off boarding crowd - to the best of his ability - however with approximately 300 people waiting in a crowded section of the dining room - fully loaded down with all of their luggage - and personally I was hot and hungry.... it was a powder keg waiting to explode.

If you can avoid the lines - it is a good ship, and overall the crew were plesant. I would discourage purchasing the drink package - we bought the second most costly, but did not find the alcohol we wanted to drink easily avaialble...... eg. we could have any drink up to $8 in value... but the only Red Wine in the dining room for that price was approx 5 selections of Merlot....

Also - The spa was amazing in terms of service - but had VERY high pressured sales. I would avoid it all together.

Food and Dining

3 out of 5
Was not as fancy as I expected, or as varied as I had hoped - unless you pay more for the "additional restaurants". Selection for room service was very poor.

Entertainment

5 out of 5
So much to do, you couldn't do it all

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
The people who maintain the rooms work their tails off. Rooms are very nicely maintained

Pros: Quality of Food, Activites, Accomodations

Cons: Loooonnnnggg Lines, badly managed

Recommends Celebrity Solstice? Yes!

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