Celebrity Solstice Cruise Review to Europe - Eastern Mediterranean

Contributor Level: Deck Hand

Experience
7+ cruises

Reviews
3

Helpful Votes
16

4 out of 5

A memorable cruise

Sail Date: November 01, 2009

Reviewed: 7 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

A very nice ship. It's very new and all common areas are clean especially the public washrooms are clean and spacious than most ships. It would have been perfect if the staff are better trained and more visible in the Oceanview Cafe.

Pros: A beautiful ship - spacious, clean and nice

Cons: Service of staff especially from cruise excursions, stateroom, dinning room & oceanview cafe

Recommends Celebrity Solstice? Yes!

Service and Staff
None of the staff I encountered during the cruise did anything above & beyond. They just did their job. I was very upset on the first day on board when an assistant manager of the shore excursions counter not only cannot solve our problem but also had an attitude problem. Fortunately when we went to the Customer Relations counter and they were able to solve our problem. Shore excursion staff were not knowelegeable enough and did not request for help from other staff.
Ship Quality
Food and Dining
Quality of food is good but not adequate choice especially in the dining room.
Cabin / Stateroom
Entertainment
The nightly shows were great and I enjoyed each and every one.Line dance classes were great too and the teacher was very patient and friendly.


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