Guest Relations And Excursions on Celebrity Solstice

3.7
(7 Reviews)

The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler''s checks. Shore excursions can also be booked at the Excursions desk.

7 Guest Relations And Excursions Reviews

1.0

by sobailey

I would give zero stars if I could. Misinformation and we were told, "I'm sorry you didn't know the correct questions to ask."

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2 Comments
4.0

by deconz

Good service nice people helpful

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5.0

by bjor13075

Very Helpful and Kind and willing to help when it was needed.

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5.0

by MaySept

they handled all of our minor issues very quickly and efficiently

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5.0

by maryland75

They we’re friendly and knowledgeable

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3.0

by mlinville1262

Many times there were not enough staff waiting on guests. I once observed two of the four guest relations people walk away while there was a long line of guests to be waited on. A couple of times I received conflicting information from those who answered the phone with those behind the counter. I learned that I had to confirm information from a second source.

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1 - 7 of 7 Reviews

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