Celebrity Silhouette Cruise Review to Caribbean - Eastern

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
0

1 out of 5

Sea Sick

Sail Date: December 07, 2014

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

 

 

We booked this cruise with some friends, that we have known for a long time, he told us this was an upgrade from Royal Carribbean, their sister ship. It most definitely was not an upgrade!  This ship started out by lying to us on why it would not make all ports of call, as scheduled.  As it turned out their bottom line was more important than to give their customers a wonderful cruise experience.  Full well and knowing they are running the ship on only one good engine!!  This gave us 5 days on a ship that rocked so much that everyone we were with was sick.  This is because they could not utilize their stabilization due to their engine problems.  5 days on a ship, sick, food was not even close to what we were use to with Royal Carribean, Princess, Holland America, and more.  We have been on a dozen or more cruises.  And never had such a lack of service, in the dining room, food that was far from anything we were use to on cruise ships before.  Then the lack of entertainment, rounded this off to the worst cruise we have ever been on!  No great shows, no great bands to entertain you poolside, no drink specials, nothing to keep you happy while you are rocking away for 5 days at sea!  The worst part of all of this is they knew, they chose to sail this ship, put all 2800 passengers in jeopardy and run on one engine!  They lied as to why.  There is no excuse for this!  Their bottom line is more important!! 

 

Ship Quality
Should not have sailed at all. Ship only had 1 engine.
Food and Dining
Dining room service, food, was not the quality as other cruises. Soups awful, steaks, paper thin. Had to keep asking for bread and water!
Cabin / Stateroom
The room was nice.
Service and Staff
Worst service we have had on any cruise.
Entertainment
Children's Programs do not know.
Onboard Activities
Nothing to do, any music was boring. Disco was closed most of the time. Entertainment was worst we have seen!
Destinations and Excursions
Did not get to go to ST.Kitts. Were suppose to not go to Puerto Rico, then they changed it at sea. So they had us not knowing what we were really doing when!!


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