Serious Security Issues

Celebrity Silhouette Cruise Review to Europe - Mediterranean
Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1 out of 5
Celebrity Silhouette

Sail Date: July 01, 2012

Ship: Celebrity Silhouette

Cabin Type: Balcony

Traveled As: Couple

Reviewed: 6 years ago

Review Summary

The Silhouette suffers miserably from lack of security for its passengers. We are filing a formal complaint and expect an internal investigation into the serious security failures we experienced on our recent Mediterranean Cruise.

Ship Experiences

Food and Dining

5 out of 5
The food and wait staff were excellent. Absolutely no complaints in this department.

Entertainment

5 out of 5

Service and Staff

1 out of 5
The Guest Relations Staff provided inadequate help\, and the Security Personnel were basically invisible. We were extremely shocked and disappointed with the lack of protection and security onboard the Silhouette.

Ship Quality

3 out of 5
The Silhouette is a lovely ship in terms of public areas\, cabins\, decor\, and cleanliness. HOWEVER\, the ship is too large and too impersonal. DO NOT cruise the Med during the summer months unless you enjoy the feeling of a \"children's daycare center.\"

Cabin / Stateroom

5 out of 5
Our stateroom was excellent in size\, condition\, and overall comfort. Our cabin attendants were exceptional.

Pros: Wait Staff\, Cabin Attendants\, Cleanliness of Ship

Cons: Lack of Security and Protection of Passengers

Recommends Celebrity Silhouette? No.

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