Dissatisfied

Celebrity Reflection Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall rating:

1 out of 5
Verified Review
Celebrity Reflection

3 Night Bahamas & Perfect Day (Ft. Lauderdale Roundtrip)

Sail date: October 04, 2024

Ship: Celebrity Reflection

Cabin type: Balcony

Cabin number: 8346

Traveled as: Family (older children)

Reviewed: 1 month ago

Review summary

Worst customer service ever no empathy, patience, or good communication at all. Extremely disappointed and would never book another trip with them again.

Embarkation

1 out of 5
Horrible

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

1 out of 5

Disembarkation

1 out of 5
Was this review helpful? 6

12 Comments

Cruisers4Lyfe     1 month ago

Thanks for sharing

Gwbigdog     1 month ago

Oops sorry thanks for sharing

cruising2004     1 month ago

So what happened? This review gives us no information as to what issues you had and why they were not resolved.

Lawnboy1956     1 month ago

Someone else on your cruise rated this very highly. I think the problem is you.

RodoDV     1 month ago

Hummm it seems like things didn't go your way here. You might wanna try Ritz Carlton or Crystal Cruises next time 🤷‍♂️

Dumfy75     1 month ago

So seeing as you only mention customer service I assume something didn’t go your way and you decided to rate everything 1 star because of it?

MikenJax     1 month ago

Dang, I don't think the crew of the S.S. Minnow would've rated that low. Lol

HeavySeas     1 month ago

Ok then....thanks for sharing your cruise experience

karlgrgurich     1 month ago

Never once been on a cruise where everything is bad.

natelorip     1 month ago

A little more detail would be good.

cpd407     1 month ago

Sorry you had such a bad time...

TiffyTaffy     1 month ago

Can you elaborate? I see a bunch of one stars indicating nothing positive whatsoever. Would appreciate some details.