The Cruise was great and Celebrity was outstanding however Marriott was a disaster!

Item: Celebrity Reflection
Rating: 4.4
Author: lliptak

Celebrity Reflection Cruise Review to Caribbean - Bahamas

lliptak

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Overall rating:

4.4 out of 5

Verified Review

4 Night Bahamas & Perfect Day (Ft. Lauderdale Roundtrip)

Sail date: May 20, 2024

Ship: Celebrity Reflection

Cabin type: Balcony

Cabin number: 1606

Traveled as: Couple

Reviewed: 5 months ago

Review summary

There was a problem with the $50 onboard credit. Celebrity said it was Marriott's responsibility to authorize it and Marriott disagreed. After many contacts with Marriott from the ship and meetings with Celebrity Customer Service people, Celebrity provided an outstanding resolution. Marriott did nothing! Very disappointed with Marriott!

Embarkation

4 out of 5

Smooth

Ship experiences

Food and Dining

5 out of 5

Great food and service

Onboard Activities

5 out of 5

Spa was great and relaxing

Entertainment

3 out of 5

Ship's singers were not good

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Could have been a little bigger

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Perfect Day At Coco Cay, Bahamas

4 out of 5

Disembarkation

4 out of 5

4 Comments

javawoody 5 months ago

Sorry you wasted so much time over $50 , on a short cruise

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HeavySeas 5 months ago

Thanks for sharing your cruise experience

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cruising2004 5 months ago

Thank you for your review.

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Gwbigdog 5 months ago

Thanks for sharing your cruise with us

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