Horrible Ship and Itinerary

Celebrity Reflection Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 25

Overall rating:

2.1 out of 5
Verified Review
Celebrity Reflection

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 20, 2019

Ship: Celebrity Reflection

Cabin type: Balcony

Cabin number: 7190

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Avoid Casino, Shopping, Main Dining Room. Casino- total rip off of the ignorant passengers. If a regular casino, they would not have any educated gamblers set one foot into the place. Examples are: Poker tournament had 10 players with $60 buy in....... prizes 300 + 200 with the house taking a hundred. Last game they double entry fee to 120. Prizes just doubled as well. Took house same 45 minutes of a dealer, but house take doubled to $200. Cash poker game house takes 10% up to $25 on each hand. With each player buying in at $200, or $1800 total in game. After an hour, or 40 hands, house take was almost $1000. Typical casino take $5 per hand, not $25. Avoid the game....only casino wins in long run. Craps do not pay True odds unless you're betting $25 on line... can only back up two times. Never seen any casino not pay true odds and limit to 2 times back up. Blackjack dealer hits soft 17. No surrender. Pays only 6 to 5 for blackjack. Again worst possible rules for the player. Slot machines are just as bad, yet marketed by Ship daily. Advertising in daily paper the payout but when you ask what percentage payout they refuse to tell you. Would put in paper, $28,000 paid out. Misleading as hell to unsuspecting passengers. Since if you put in $5 and get back $3, you have lost money, but ship advertises they paid out $3. Just like a car dealer bait and switch advertising. Shopping on Board. All over priced and ship hustles the passengers like a car dealer would . An example, Watches... one person in our group was a Nun and wanted a watch. Store clerk tried hard to sell her watch costing over $1000. She said no and clerk asked how much she would spend. She told store clerk under $100 Clerk went into back and brought out watch marked for sale for $100. Clerk told Nun she would give it to her for $50 and that was the best deal possible for a watch that was being offered just to her. She bought it. 2 days later ship had watches on sale for $25 for two watches. Nun was heart broken and felt she had been taken advantage of. Watch out for gelato..1 scoop free per cruise..$550 per scoop thereafter. Bottled water $6. Last day only day to shop. All hand bags 40% off. Two for $25 watches. 75% off jewelry $10 fashion accessories $10 t-shirts. All in all last day was last ditch effort by ship to hustle every passenger for anything they could get for all the junk they got from China.


4 out of 5

Ship experiences

Food and Dining

2 out of 5
Main Dining room was like a cattle call with huge crowd converging at once. Long lines not managed well at all by ship. Only way to beat the problem was to make a reservation a half an hour before you want dinner ie 5:30 and show up at 6. A very hectic and unsettling process to simply get a table. Worst ever experienced and I have been on over 15 cruises. if you have a large party add one to your reservation. We had 9 and they always try to squeeze Us in at a table for 8. Only way to beat the poor reservation handling was when made a reservation for 10 then we have enough room Food had fancy names but for the most part tasteless. One specialty restaurant (Murano's) was great and ended up going back a second time with entire party, Service, food and atmosphere as good as any restaurant on any cruise. Other specialty restaurant (Tuscan Grill) had great service, ok atmosphere, but the food was marginal and not worth the up charge. On par with a Pondorosa Steak house. Avoid this one.

Onboard Activities

2 out of 5
fitness center average


2 out of 5
Two comedians were great. Ship's own productions were average, what one would expect on mid line cruise ship. One guest performer was absolutely horrible (singer/impersonator). Amazed anyone would hire him. Crowd walking out all during the show.

Service and Staff

3 out of 5
Room steward was excellent. Waiters in main dining room, like the rest of the cattle call atmosphere, played their part. Waiters in specialty restaurants were first class.

Ship Quality

3 out of 5
clean but overall layout did not provide any real attractive activities like other ships and due to crowd, wherever you went you were up against the crowds.

Cabin / Stateroom

3 out of 5
all average. balcony did not have any comfortable chairs or chaise lounge

Ship tip

AVOID it . Like walking into a car dealer or junk shops in the island.....be prepared to be hustled every 5 feet by someone trying to sell you something.

Ports of call

San Juan, Puerto Rico

1 out of 5
had only a few evening hours...and nothing really to do. Shops all junk shops. Was able to find one local restaurant

Charlotte Amalie, St. Thomas

1 out of 5
plan an activity on the water, since there is nothing to do in town and no worthwhile shopping

Philipsburg, St. Maarten

1 out of 5
again, plan an activity on water, since nothing to do in town


3 out of 5
actually went more smoothly than anything during the cruise...
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