Celebrity Reflection Cruise Review to Caribbean - Eastern

Contributor Level: Third Mate

7+ cruises


Helpful Votes

2 out of 5

Lack of personal service

Sail Date: November 21, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

Unfortunately the level of service on this trip was not up the the Celebrity standards. It takes too long to get a drink or even a server to order one. The dining room wait staff are not as well trained in helping customers and I found a general lack of understanding of English to be a problem. I understand that English is a second or even fourth language for them, but their training needs to be addressed. 


Meals were at best mediocre and on what planet are you on when it is Thanksgiving and do not serve a traditional Turkey dinner, pumpkin pies, etc.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

Was this review helpful? 2

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top