Wonderful Ship and Great Service But a Couple of Glitches

Celebrity Reflection Cruise Review to Caribbean - Western


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 3
Helpful Votes: 6

Overall Rating:

4.0 out of 5
7 Night Western Caribbean Getaway (Miami Roundtrip)
Sail Date: November 07, 2015
Ship: Celebrity Reflection
Cabin Type: Suite
Cabin Number: 2165
Traveled As: Couple
Reviewed: 1 year ago

We sailed the Nov 7th Western Caribbean cruise out of Miami.  This was a beautiful ship and the on-board experience was superb.  We stayed in an S1 Sky Suite on deck 12.  There were a number of positives for this ship.  We loved dining in Luminae and the choice of ordering from either the Luminae or the Opus main dining room menu.  The food was always delicious and presented well.  We also did the Ocean View Grill (buffet) for some breakfasts and lunch - the selection was always excellent.  One night we tried the Tuscan Grill which was also very good.  The ship is extremely clean in every public area.  We had a premium drink package which allowed us to order pretty much anything we wanted any where on the ship.  Wine selection was pretty good.  Entertainment in the theater was usually well done and there were different types of music around the ship (both loud or low key depending on your preference).  We enjoyed the Martini Bar before dinner but it was crowded on most nights.  The Sunset Bar on deck 15 aft was a favorite.  Overall the staff on the ship were very friendly and provided excellent service.  A couple of negatives however.  The embarkation process was poorly done as the ship had just come to Miami from a trans-Atlantic and required extra inspections.  Lines were long!  Also the tender process for Coco Cay was also poorly organized with long lines.  Both situations could have been improved by announcements/updates from Celebrity. This did not ruin our cruise at all but worth a mention here.  I would have rated 5 stars except for these glitches.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
S1 Sky Suite on deck 12. Very nice and comfortable. Bathroom was spotless.

Ship Tip

If staying in a Suite order the burger for lunch in Luminae. We loved the coffee bar and gelato on Deck 5. There is a secret coffee area in the Library.

3 out of 5
5 out of 5
3 out of 5
The ship went to Falmouth instead of Montego Bay.
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