Not the greatest Honeymoon
Celebrity Mercury Cruise Review to Mexico
Ship: Celebrity Mercury
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 10 years ago
Review SummaryMy husband and I went on this cruise for our honeymoon, and it was memorable for all of the wrong reasons. The food and our wait staff were the ONLY things that were great. The Norovirus was a HUGE problem and half of the ship was sick and quarantined to their rooms, INCLUDING the staff (with strict orders not to leave their rooms for 3 days....one lady wanted to get out of her inside cabin for air, and was kicked off of the boat and left in Puerto Vallarta to find her own way back home.....This was a fact because I talked to her myself) , so service overall was poor and slow, which made buffet lines outrageous, and the boat (besides being outdated and worn down...I mean c'mon, it was built in 1997..... UPDATE it please!) was dirty, and covered in bleach (staff sprayed it everywhere due to the virus.... on the walls, carpet, all over the beautiful glass decor and even our door handle!!) ... It ruined one of my shirts and 2 of my husband's..... The hallways were always dirty, and I actually saw the same piece of cookie on the floor outside of my stateroom for 3 days straight. Room service took atleast an hour and half to receive, and getting off of the boat in port was like a lottery... we would take a number and wait for it to be called, which on average would take 45 mins to an hour. The worst thing of all that really bothered me was that we didn't even find out about the sickness untill 2 days into the cruise and that the last 3 cruises had had the same problems, and they STILL let this cruise go out knowing these issues.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: The wait staff in the restaurant was fabulous!
Cons: BLEACH everywhere, norovirus ruined everything, buffet lines, ship was run down and dirty