Celebrity Mercury (RETIRED) Cruise Review to U.S. - Pacific, Northwest

Contributor Level: Deck Hand

Experience
4-6 cruises

Reviews
2

Helpful Vote
1

2 out of 5

Celebrity needs a lesson in cleaning

Sail Date: October 01, 2006

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Balcony

This was our second cruise on Celebrity and one that was given to us by them after a horrible experience on a previous cruise. While Mercury was better than Horizon, that is saying that it was less poor. The bottom line is attention to details and general maintenence. Celebrity simply does not keep a ship, ship-shape. Paint stains on windows, fraying carpet, worn woodwork are evident everywhere. Other lines we have been on perform maintenence every evening and also all day when the ship is in port. Celebrity does NOTHING. I am sure they will say that having the maintenence visible detracts from the ambiance of the cruise, but we have to say, there is no ambiance with the dirty conditions. The crew morale seems to suffer also which we empathize with as they have to live on the ship in these conditions.

Pros: The itinerary

Cons: The condition of the ship

Recommends Celebrity Mercury (RETIRED)? No.



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