Celebrity Mercury (RETIRED) Cruise Review to Mexico

Deck Hand

2-3 cruises


Helpful Votes

1 out of 5

Never again.Extremely poor value

Sail Date: March 01, 2007

Reviewed: 9 years ago

Traveled As: Singles/Friends

Room Type: Inside

Expected, as advertised a 4 1/2 star ship, instead got a dirty, shabby, drab worn out, run down vessel with zero glamor. Very disappointed. Feel like we have been conned.

Pros: Theatre shows

Cons: Dirty, shabby upholstery. Worn out carpets & decor.

Recommends Celebrity Mercury (RETIRED)? No.

Food and Dining
A few meals were excellent, but too many exotic sounding but tasteless, bland dishes.
Service and Staff
Waiters & cabin steward excellent. Customer service staff very indifferent.
Theatre shows good. Art lecture good. Not into Bingo. TV entertaiment in stateroom
very poor. Recent films were pay for view. Otherwise, Bonanza, Beverly Hillbilly reruns. News often 3 days old.
Ship Quality
Upholstery absolutely filthy.Appalling. Carpets worn out. Drab & dowdy. Overhead wiring being replaced in corridors. Tiny swimming pools which were empty when we sailed.
Cabin / Stateroom
Filthy armchairs. Small cramped. Worn out carpet. Thermostat to control cabin temperature didn't work the whole cruise. Staff provided with old vacuums so that there was dust & lint on the floor even after cleaning.

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