Celebrity Infinity Cruise Review to Panama Canal, Central America

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Was a good cruise!

Sail Date: September 21, 2012

Reviewed: 4 years ago

Traveled As: Large Group

Room Type: Inside

Overall we enjoyed our cruise. We had the best waiter and hekper for dining we have ever had on a cruise!! They were Melwyn and Estralla and were great! We could not believe the terrible disconnect in guest relations. We were a group of 6 and like to play games together. We tried to get them to provide us a place to play where we wouldn't bother others. One person would tell us one thing and then we would be told to move. We would go back to guest services and be told something else!! Then these little silly cards were put on the tables saying no card playing right where we were last told it was O.K. to play, it was unbelievable!! They were very unprofessional!!

Pros: Service of waiters and room stewards

Cons: Terrible guest services!!

Recommends Celebrity Infinity? Yes!

Ship Quality
Food and Dining
Great waiters and service
Cabin / Stateroom
Service and Staff
Bad in guests relations\, see above comment!

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