A cruise into nature

Celebrity Infinity Cruise Review to Alaska - Inside Passage


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
7 Night Alaska Tracy Arm Fjord (Seattle Roundtrip)
Sail Date: June 29, 2012
Ship: Celebrity Infinity
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 5 years ago
Overall a beautiful ship, but not well maintained. There was a lack of personnel in the Oceanview Cafe. On several occasions we had to clear and clean table in order to have somewhere to sit and eat.

The cabin steward was unattentive; he barely cleaned our cabin and never vacuumed. We were given one small bottle of shampoo, conditioner and lotion for three people to share throughout the duration of the cruise. We called his extention several times and he never answered. To top it all off, we had to request a comment card because it was never left in our cabin. We have sailed with Celebrity before, and this time I was very disappointed with the service.

The linens in the room were dirty.

Food and Dining

5 out of 5

Entertainment

5 out of 5
Naturalist Brent Nixon very interesting! All shows were excellent!

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Nice decor, but tight for three people and the stateroom was barely cleaned.

Pros: Tours

Cons: Service

Recommends Celebrity Infinity? Yes!

Was this review helpful? 6

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