We took the Celebrity Infinity to Alaska on August 5-12, 2011. It was a wonderful experience. The crew were professional, personable, polite, accommodating and friendly at every level of care. The shows were exciting and informative, especially Brent Nixon's shows on Alaska and its wild life. The Broadway style shows were just enough and the aerialists were superb. The food was also far more than we anticipated, in just the right portion sizes and a wide variety from which to choose. We ate our dinners at the fixed seating Trellis restaurant and our waiter, wine steward and assistant waiter were the most professional, caring, attentive, friendly, knowledgeable and just genuinely nice people equal to any five star restaurant we have eaten in. We were fortunate to have wonderful weather as well. The indoor and outdoor pools were a plus in the Alaskan weather, though it was comfortably warm each day. Our Captain got us in VERY close to Tracy Arm which was AMAZING!
Food and Dining
5 out of 5
The quality of the food was far more than we had anticipated. Our dining time was very convenient and on two occasions when our shore excursions were going to interfere with dinner, the staff moved our dining time to ensure us our meal. The ambiance of the dining room and the Oceanside cafeteria style dining room was very pleasant. Our wishes and requests were met with pleasure and care.
5 out of 5
Though we did not partake of ALL the activities on the ship, as there are so many that you just would not have time, we did do many of the activities. We found the options varied and inviting. The quality of the lectures we went to, in particular, Brent Nixon, the naturalist, was out of this world. He is not only an expert in the field, but his presentation draws everyone in, young or old, to absorb the knowledge and want more.
Service and Staff
5 out of 5
Each and every member of the staff and crew across the board was knowledgeable, friendly, attentive, caring, anxious to assist in any way they could, professional, personable and completely provided the appearance that they were genuinely pleased to assist you. In particular our dining staff was beyond words and the best.
5 out of 5
We found the ship to meet all of our needs and expectations. The layout was easy to follow, the entire ship was meticulously cleaned every day. The decor was varied and very nice. We found our way around very quickly and were impressed on how convenient it was to travel about the ship. It is an older ship and has some minor issues - a broken tile here or there and a little rust on the rails near our stateroom, but absolutely nothing that would lower our opinion of the ship. Our stateroom was in excellent condition.
Cabin / Stateroom
5 out of 5
Our stateroom was more than adequate. The mattress could have been a little softer, but other than that it was just fine. The TV remote was a little difficult to work as the sensor didn't seem to be responsive. The balcony was more than adequate with its two chairs and a small table. We spent many hours out there watching the scenery enjoying a beverage. There was ample room to store our belongings and move around the stateroom. Our stateroom was about midship on the port side on the 8th deck and we found it perfectly situated to be able to get anywhere we needed to and the ride was amazingly smooth.
My husband did the Musher's Dog Sled excursion and was thrilled. I stayed in town and walked around. I was initially drawn in by the "old west' type buildings, but then found quickly that it was all just for the cruise ships, no real commerce which surprised me as the state capital.
Quaint little town that is a throw back to the Old West with its wooden sidewalks and western style architecture on the main street. Although this town is basically just in existence due to the cruise ships, it does have locally owned businesses that are very enjoyable. We ate in a local restaurant and found the value excellent and the people friendly. We did the Goldrush Brewery Tour and had "Uptown Ginger" as our guide. She not only taught us all about the brewery, but also gave us great detail about the daily life in the town, and what life is like there year round.
Don't Miss: Goldrush Brewery with Uptown Ginger. She brings the whole lifetyle to reality and gives you the real flavor of the town.
We took the Duck Tour in Ketchikan with Capt Don and Rene. They made the tour so much fun and provided not only the details of the town but all the ins and outs of living there and details of the normal citizen's lives. Well worth the cost!! The town was adorable and more than just the cruise ship stop. Everyone was friendly and helpful.
This was a beautiful city with a mix of old and new architecture. We took the bus tour of the city and found it pleasant, informative but a little rushed. We would have liked to have time to stop at some of the sights for even a minute or two in order to absorb them better. Once the tour was over we were told we could either get off the bus and explore or walk back to town after we got off the bus.
Pros: The weather was terrific, food excellent, stateroom immaculate and ship staff perfect
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