Celebrity Infinity Cruise Review to Panama Canal, Central America

Contributor Level: Purser

1 cruise (first)


Helpful Votes

1 out of 5

Crusing with Celebrity Pirates

Sail Date: September 24, 2010

Reviewed: 6 years ago

Traveled As: Singles/Friends

Room Type: Suite

The ship had many broken parts, non-functioning equipment, and company policies that prevents the traveler from getting what they paid for in advance. Food was less than advertised, not what was on the menu, and food handlers did NOT wear gloves. Over all, Mc Donald's has higher food handling standards. The priority passes for Captain's Club card holders meant nothing and were the joke of the trip. The ship's officers were less than friendly especially the Captain, but the stateroom staff and service staff were just the opposite; very friendly. The ship needs to be docked for major repairs. This is my learned opinion having worked on Navy ships. There is major problems with their mechanical systems aboard.

Pros: The fellow travelers

Cons: Celebrity Cruises policies and constant rip-offs

Recommends Celebrity Infinity? No.

Service and Staff
Hotel managers and Ship's Officers were not friendly. Other staff were very friendly and helpful. I consider the hotel management "Pirates" for their policies that literly robbed me while trying to get my pre-paid "Non-Alcoholic Drink Package".
Cabin / Stateroom
Stained carpets, broken tiles, and uncomfortable bed.
Ship Quality
Food and Dining
Major food handling issues. Did not taste good for a large percentage of the dishes presented.
Cabo San Lucas, Mexico
Puntarenas, Costa Rica
Colon, Panama
Only had 2 hours in port and that was only due to the late arrival of passengers on the excursion.
Acapulco, Mexico
Ship couldn't get the arrangements I requested for this port.
Huatulco, Mexico
Loved this port. Downside was not enough time there.
Cartagena, Colombia
The Naval Musieum was very good, the tour of the city sucked, the bus ride was painful, and seeing the violence in the city first hand was thrilling.
San Diego, California

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