Good cruise but a few issues

Celebrity Equinox Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 53

Overall rating:

3.7 out of 5
Verified Review
Celebrity Equinox

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 01, 2020

Ship: Celebrity Equinox

Cabin type: Balcony

Cabin number: 8314

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Generally good except as noted above. One of the biggest issues was the Celebrity ap. It was generally useless. We traveled with another couple and when we texted each other sometimes the text would come in right away but at other times it would take up to an hour. Also, there's no ring tone letting you know you have a text. If you're not looking at it all the time you miss messages. Also, I did not see a way to input a custom event into the schedule. Generally a poor ap. Maybe that's by design so that you have to purchase the internet package??

Embarkation

3 out of 5
Celebrity ap didn't work and we had to get paper copy of our pass

Ship experiences

Food and Dining

5 out of 5
Food was great. We ate at the Tuscan Grille one night and liked it so much that we reserved for the next night. The premium drink package was well worth the cost. The Drinks and More package was definitely not worth the cost of the upgrade.

Onboard Activities

4 out of 5
The "Deal or No Deal" activity was a disaster because of technical problems. Super Bowl activities were very good.

Entertainment

4 out of 5
Comedian was excellent. Whitney Houston show was just average. Musicians were generally good.

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5
The only issues was that it was usually too hot in our cabin, even with the air conditioning on the highest setting. This was a big deal and I would have otherwise given it a rating of 5 stars.

Ship tip

Don't get off at Samana

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

San Juan, Puerto Rico

3 out of 5
Got off the ship and walked around. Not much to see except the typical jewelry and other trinket shops

Charlotte Amalie, St. Thomas

3 out of 5
Did not get off the ship.

Samana, Dominican Republic

1 out of 5
Why on earth does Celebrity stop here??????????? This was one of the most depressing places I've ever visited.

Nassau, Bahamas

5 out of 5
Lot's to do and see.

Disembarkation

5 out of 5
Was this review helpful? 53

7 Comments

wgammon1    3 years ago

Glad you had a good cruise. Thanks for the great review.

jtmtaylor    4 years ago

Curious what it was about Samana that was depressing? We’ve definitely been to ports where the local economy is eye opening, and drastically contrasted with the five star resorts and gorgeous beaches. It seems so much of the Caribbean is this way.

Cruiserike0322    4 years ago

After reading your review, sounds like it was ok. Hope your next one is better

cruisereckoning    4 years ago

Thanks for the review

jaylm    4 years ago

Why give only 3 stars for an island that you never touched the ground.The app worked perfectly fine for me the first week of January.....

Poolie    4 years ago

Quite sad that an "app" ruined your cruise. How about getting together at a pre determined time and plan your day. Did you talk to your cabin steward regarding the air conditioning, or try and complain at the end of your cruise on an "app" to get it fixed?!

DerekMire    4 years ago

Maybe try talking still free works good

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