Our cabin had an attempted burglary
Celebrity Equinox Cruise Review to Caribbean - Southern
14 Night Ultimate Caribbean Holiday (Ft. Lauderdale Roundtrip)
Sail date: December 19, 2016
Ship: Celebrity Equinox
Cabin type: Balcony
Cabin number: 1512
Traveled as: Couple
Reviewed: 7 years ago
Review summary
The first night someone tore the metal part of the door around the lock!! When we attempted to go to breakfast the next morning the door would not reclose!! our great room steward stood watch but after 6 hours no one came to fix it so he beat it so it would at least close....it never closed securely the whole remainder of the 14 days!! cabin 1512 Aquaclass.
When we made a written complaint they said the "sea wave action" bent the metal and would offer us nothing!! Even beverages would have been nice!! No customer focus at all from customer relations. I have photos if the metal...totally bent out...took a strong tool to do it!!
Ship experiences
Food and Dining
Entertainment
Children's Programs
Service and Staff
Cabin / Stateroom
Ship tip
Be sure you negotiate for premium beverage package and free internet for all before you pay and not complete payment until the very last minute so if prices go down you can qualify for the lower rate
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Traveler Photos
