Nice Cruise but there were a few issues

Celebrity Equinox Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Verified Review
10 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 18, 2016
Ship: Celebrity Equinox
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 8 months ago

Food was good but service great. Stops were nice but there were a few glitches in the trip.

I Suffered humiliation and embarrassment by a DJ in karaoke bar. His supervisor and then the cruise director refused to take any action and thought if they ignored it the problem would go away. It didn't. Finally the Guest Relations Manager stepped in and helped resolve the issue to my satisfaction. Just 3 insensitive young men left bad taste in my mouth.

We also had a passenger break her neck with a couple hours of departure and the ship had to turn around and take her back to Miami for medical treatment. We also had a passenger collapse and die of a massive heart attack on our St. Kitts catamaran excursion. Spoiled the day and cruise for his family and left the rest of us bummed out.

Entertainment on the ship I give a 2 on a scale of  1-10. We attended a couple of shows and because they were so bad we left before the performance was finished. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin Steward was great. Kept our room clean and orderly.

Ship Tip

Ship just the right size. Not too crowded with thousands and thousands of people.

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