Nice Cruise but there were a few issues

Celebrity Equinox Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 17

Overall rating:

3 out of 5
Verified Review
Celebrity Equinox

10 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)

Sail date: November 18, 2016

Ship: Celebrity Equinox

Cabin type: Balcony

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Food was good but service great. Stops were nice but there were a few glitches in the trip.

I Suffered humiliation and embarrassment by a DJ in karaoke bar. His supervisor and then the cruise director refused to take any action and thought if they ignored it the problem would go away. It didn't. Finally the Guest Relations Manager stepped in and helped resolve the issue to my satisfaction. Just 3 insensitive young men left bad taste in my mouth.

We also had a passenger break her neck with a couple hours of departure and the ship had to turn around and take her back to Miami for medical treatment. We also had a passenger collapse and die of a massive heart attack on our St. Kitts catamaran excursion. Spoiled the day and cruise for his family and left the rest of us bummed out.

Entertainment on the ship I give a 2 on a scale of  1-10. We attended a couple of shows and because they were so bad we left before the performance was finished. 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin Steward was great. Kept our room clean and orderly.

Ship tip

Ship just the right size. Not too crowded with thousands and thousands of people.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Basseterre, St. Kitts

3 out of 5

Bridgetown, Barbados

5 out of 5

Philipsburg, St. Maarten

5 out of 5
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1 Comment

ididit    7 years ago

What did the DJ do to humiliate/ embarrass you? Man, sounds like you had a horrible time, and it also sounds like you just do not enjoy others. Two medical issues like that and you are bummed about your trip? You said one person “broke” her neck (serious) and one person died on your cruise and you can complain it ruined your cruise for your family. I would have been more concerned for the injured person and the well being of the family of the woman who lost her life, seems like your family was more upset that her heart attack and lose of life ruined your vacation. Sad, sad person.

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