Celebrity Equinox Cruise Review to Caribbean

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

Bad start

Sail Date: January 02, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

The boarding process at Port Everglades was horrendous. Standing outside in the sun for nearly three hours with no explanation of the delays and additional delays inside the building. A written apology days later was too little and much too late and did not really explain the issue.  The rest of the cruise was okay but tainted with the lack of customer care during the boarding. In addition some of the staff seemed unhappy or upset as if they were under some duress.

Cabin / Stateroom
There were no cute animals made from the towels and we had to ask for some items to be replenished.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


The Solstice deck was pleasant, uncrowded with shade and breezes.

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