Bad start

Celebrity Equinox Cruise Review to Caribbean


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

4.0 out of 5
Verified Review
9 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 02, 2016
Ship: Celebrity Equinox
Cabin Type: Balcony
Cabin Number: 8183
Traveled As: Couple
Reviewed: 1 year ago

The boarding process at Port Everglades was horrendous. Standing outside in the sun for nearly three hours with no explanation of the delays and additional delays inside the building. A written apology days later was too little and much too late and did not really explain the issue.  The rest of the cruise was okay but tainted with the lack of customer care during the boarding. In addition some of the staff seemed unhappy or upset as if they were under some duress.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
There were no cute animals made from the towels and we had to ask for some items to be replenished.

Ship Tip

The Solstice deck was pleasant, uncrowded with shade and breezes.

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