Celebrity Equinox Cruise Review to Caribbean - Eastern

4-6 cruises


Helpful Votes

3 out of 5

Beautiful Ship

Sail Date: February 01, 2013

Reviewed: 3 years ago

Love the ship and so many aspects of the trip. Not the best itinerary with two days at sea out and back. Prefer East Caribbean sailings from Puerto Rico. Celebrity handled the prior cruise health concerns but seemed frantic at times. Insufficient communications regarding this issue.

Pros: The ship was fabulous. New and quality layout. Good amenities. Phenomenal food. Great excursions.

Cons: Delays and issues after health problem on prior cruise. Cleaning and limits led to changed and missing amenities.

Recommends Celebrity Equinox? Yes!

Stage productions and special talent was excellent! Casino was one of the better shipboard. Schedule of events was disjointed causing us to miss some we would have liked to attend.
Service and Staff
Staff was very friendly and empowered within their areas. Customer Relations did not help with missing OBC until my final day\, when the third agent I spoke with took the appropriate action. Rarely found an \"outside-the-box\,\" creative thinker for solutions.
Cabin / Stateroom
Large interior stateroom with comfortable bed\, adequate seating and storage. Quiet and dark when necessary. Sufficient lighting as needed.
Food and Dining
Silhouette main dining room and Oceanview Cafe were all that we needed. Menu was varied and food was of high quality. Ate at Mast Grill a couple of times and was not disappointed. We avoid/dislike the additional/excess cost of specialty restaurants on principle.
Ship Quality
Three year old ship that felt new. Rode smoothly despite occasional rough seas. Classy decor that was interesting throughout. Great layout that made the ship feel smaller than it is (huge).

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