Love the ship poor service in dining room was disappointing. Cramped seating

Celebrity Equinox Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 12

Overall Rating:

3.0 out of 5
Verified Review
11 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 01, 2014
Ship: Celebrity Equinox
Cabin Type: Inside
Cabin Number: 9142
Traveled As: Couple
Reviewed: 2 years ago

Great Ship and excellent itinerary. Mostly good food but poor service in dining room. Very cramped seating and although our head waiter was slow but effective, his server was extremely slow and obviously not very well trained. They tried to be friendly, but not an excuse. People at other tables around us were seated after us, but we were always served last. We decided to eat at the buffet most of the time which was not what we really wanted, but found less aggravating! We enjoyed the main shows, but this cruise lacked other entertainment. The Miami DJ was terrible! The Sky lounge was beautiful but wasted most of the time for lack of enjoyable music. The exception was the 70's night. The room attendant was excellent and we left him a nice additional tip.

Food and Dining

1 out of 5
Cramped seating and poor service pushed us to eat at buffet most of the time. Not what we expected.

Onboard Activities

1 out of 5
The Director Paul was amazing, but the staff was not!

Entertainment

3 out of 5
Main shows were good but other entertainment was not very good at all. Miami DJ was terrible.

Children's Programs

3 out of 5
Not applicable

Service and Staff

3 out of 5
Room attendant was exceptional

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
We left a nice extra tip and really enjoyed everything in the room.

Ship Tip

Beautiful ship!

5 out of 5
We live here, it's paradise!
5 out of 5
We have been back many times and always love this destination. Hell is a great place to visit!
5 out of 5
We had some hard rain but our tour guide was excellent!
5 out of 5
Enjoyed the sights
5 out of 5
Train, Bus and Boat, was great!
5 out of 5
Been here several times and love the people!
5 out of 5
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