Great cruise until 3/14

Item: Celebrity Eclipse
Rating: 4.7
Author: SuzieRu

Celebrity Eclipse Cruise Review

SuzieRu

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 12

Overall rating:

4.7 out of 5

14 Night Argentina & Chile (Buenos Aires To Santiago)

Sail date: March 01, 2020

Ship: Celebrity Eclipse

Cabin type: Balcony

Cabin number: 1005

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Everyone who was on the ship when it arrived at San Antonio Chile were stuck on the ship when the port was closed. This was not Celebrity’s fault and they have done everything to take care of us. The ship was finally rerouted to San Diego, Ca. and Celebrity is getting flights for everyone to go home. I commend Captain Leo for keeping us informed and for all the staff and crew for taking excellent care of everyone on board.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

San Antonio, Chile

1 out of 5

We never docked. Chile closed the port and after 2 days of circling around in sight of San Antonio and negotiations between government officials still denied entry. We had already planned on staying on ship for back to back cruise to San Diego. This cruise was canceled on 3/14 and created chaos for us. We were told we were to get off the ship in less than 24 hours and had to find a flight home. Then the ship was denied entry. All the people who were to get off were stuck on the ship. Those who were to get on the ship were stuck in Chile.

Thumbs Up 1

Ushuaia, Tierra Del Fuego, Argentina

5 out of 5

Puerto Madryn, Argentina

5 out of 5

Buenos Aires, Argentina

5 out of 5

Cruise Cape Horn

5 out of 5

Cruise Chilean Fjords

5 out of 5

Cruise Strait Of Magellan