CRUISE REFUSED DOCKING IN SAN ANTONIO/SANTIAGO CHILE
Celebrity Eclipse Cruise Review to South America
Review summarySome wish to blame Celebrity for this cancellation. Blame China, COVID-19 Chile closing their port at the last minute, notifying Celebrity within 24 hours, the port at midnight, ship was arriving at 2:00am. When you book your own airfare, Celebrity isn't to blame, but still offering $300pp. These are unprecedented times. Those stuck aboard, free 14 day cruise to San Diego, reimbursed to those who paid, 100% refunded or 125% FCC. Open bars, free internet, all ship activities being provided, not charging gratuities(although everyone should tip the crew), free flights to home airports. Situation horrible to those who flew in to join this cruise, either booked own airfare or used ChoiceAir. Those who used ChoiceAir supposedly were being helped but things were chaotic this last weekend, so some maybe weren't helped as they should have been. It was chaotic on the ship too, we waited in line for 4 1/2 hours on Sunday booked two flights then had to cancel both including hotel, many hassles. Guest Services staff only got rest on Thursday night when we sailed.
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