Celebrity Western Car. - 5 day Cruise

Celebrity Century Cruise Review to Caribbean - Western
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3 out of 5
Verified Review
Celebrity Century

5 Night Western Caribbean (Miami Roundtrip)

Sail Date: March 14, 2011

Ship: Celebrity Century

Cabin Type: Suite

Traveled As: Family (young children)

Reviewed: 7 years ago

Review Summary

The only reason I didn't give the cruise rating above Excellent was the ship's condition. You could see that this ship was in need of update to refresh the ship's look and feel. The room were in good condition but the bathrooms showed their age. As you walk around the ship if not looks to closely you would not see that even thru the ship was maintained parts were rusting. There were no saftey isssues but you could see parts needed to be replaced. I must complement celebrity on the staff they hire which gave exceptional service to guests. Customer service was good but the problem I had was my son and I had same names and this caused time and effort that should have been taken cared of in one visit but required 3 different visits to Customer Service Desk on 5th floor center of the ship.

Ship Experiences

Food and Dining

5 out of 5
Food was good and staff excellent. Even tried Murano the specialty Restaurant which seem about the same as the regular restaurant but with additional items listed on the menu. When we were their for our evening staff seemed to be rushed and with less time to interact with guests.

Children's Programs

5 out of 5
My son loved the program. He did not want to leave.

Service and Staff

5 out of 5
Staff were helpful and responsive and sometime did thing before we asked. When we did ask were completed on a timly matter.

Ship Quality

3 out of 5
Loved the size it was very intimate. Public areas were clean and accessible.

Cabin / Stateroom

3 out of 5
Quality and Size were good and comfortable.

Ports Of Call

Cozumel, Mexico

1 out of 5
Visited the port but did not go on any shore excursion but just walked around the pier.
Don't Miss: I wanted to go on the caves of cozumel because hear it was a great excursion.

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5
Visited the port but did not go on any shore excursion but just walked around the pier.

Pros: The staff attention

Cons: Oldest ship in Fleet

Recommends Celebrity Century? No.

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