We will never cruise again!!
Celebrity Century Cruise Review to Mexico
Ship: Celebrity Century
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 9 years ago
Review SummaryOur first inpressions of the ship were ok, we were sadly disappointed after we finally left port. We are both non-smokers, I get migraines from the smell of smoke. The only place on the whole ship w/o smoke? - The Grand Dining Room and our room. This was a huge problem, by the pool people were smoking enough that we had to move and give up our valuable deck chairs. While trying to enjoy our breakfast on our balcony the people in the room next to us smoked, it drifted over, we had to eat in the room even though we had a beautiful balcony to enjoy. The bars were full of smoke, the halls, every where we went smoke!!
The cruise line booked our hotel the night before we left and our return hotel when we arrived back in Miami. We were overcharged for the rooms and we were unable to change hotels without a $300 penalty. Book your travel yourself, you will save money.
We booked an excursion through the cruise line, snorkeling with Fury. The price of the excursion was ~$70/pp. We got on the boat in the dock area, the boat moved maybe 100 yards, threw down the anchor and we "snorkeled" in the bay where the cruise boats land. We have been to Cozumel in the past for a vacation and were very excited to get to snorkel again, we were very disappointed to be snorkeling in a bay, we saw 20 fish if we were lucky. The boat was mainly concerned about drinking beer and playing really bad '80's music. We asked for a partial refund and were denied, we got to snorkel, they didn't advertise that we would be able to swim with the crusise ships!
We enjoyed Key West, in fact we're going there for a weeks vacation next month. We would have enjoyed more time at that port.
We travel often, this was our first cruise and it will definitely be our last. We are fortunate enough to be able to travel in a very nice, comfortable fashion, this cruise did not live up to our expectations and it was a huge disappointment to both of us. If you're expecting a great time to relax, and you're a non smoker, I would not recommend this cruise ship or cruise line. They weren't very accomodating and changes were impossible. The only good thing I can say about the cruise: they had very good staff.
The best part of the trip was when we landed in Miami and were able to get off the boat. But the ship didn't have our connecting ride to the hotel, we waited 2.5 hours for them to finally get a van to take us to our hotel. It was the perfect ending to a terrible experience, it was $3000 wasted!
Food and Dining
It was my birthday on the first night of the cruise, my husband had arranged for a cake with our travel agent and confirmed it when we arrived the first day (he told me this). They forgot the cake until my husband asked.
Service and Staff
Cabin / Stateroom
They do not change sheets on a 4 day cruise, yuck!! I change my sheets at home every other day, this was really hard for us to get used to, the bed felt gross on the 3rd night. Who knows how often they change/wash the comforter, I don't want to think about it.
Pros: Leaving the boat
Cons: The Smoke