They are having a hard time getting back to cruising after the Pandemic shutdown. We only had 1300 guests on board and not enough experienced staff. We actually had staff and servers argue with use about a number of issues and requests for service or special items like food and drinks. We had the wine steward in the steakhouse tell us we could not buy high end wine by the glass. I stated we could, to go talk to his manager, only to return 10 minutes later with the wine and an apology. He still charged us the $18 per glass over the premium drink package price.
Embarkation
5 out of 5
Smooth and quick.
Ship experiences
Food and Dining
3 out of 5
All for the specialty restaurants served the same food every night with may one different item on their menus. Steakhouse and Eden food was god, but you have to pay a LOT of extra money to eat there. Stay away from the Magic Carpet restaurant, period!!
Onboard Activities
3 out of 5
Fitness center is first class, Casino was enormous (and empty) and not much else on the ship
Entertainment
3 out of 5
Same 3 performers rotated around the ship fr 9 day. Need more variety
Service and Staff
3 out of 5
Mostly new employees coming out of COVID shutdown and they were inexperienced lacked service skills
Ship Quality
1 out of 5
The new ships, Edge, Apex, and Beyond have “missed the boat” on the new design. Many things were screwed up. Example The Blu restaurant for Aqua level customers is located where the windows look out to the lifeboats and deck equipment, no ocean view. Only great new design item is the room balcony with the infinity windows
Cabin / Stateroom
5 out of 5
Clean, but because it’s new ship, and as stated the new balcony becomes part of the room when the sliding doors are open. Has a blackout shade as well
I agree with you on the live music around the ship...too subdued. also I thought the design of the ship wasn't my thing... too dark.... but I love the production shows
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