Ship too big....needs more staff.

Carnival Vista Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 4

Overall rating:

3.2 out of 5
Carnival Vista

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: November 04, 2018

Ship: Carnival Vista

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

Disembarkation was awful!! Very disorganized! Also we had faster to the fun and didn't get bags till after 8 pm. The whole experience of ship was very disorganized and you needed more staff for long lines. Need more pools..need to be larger. Jacuzzis were also always full. Also was NOT happy with spa. Signed up to us Jacuzzi as couldn't use on boat as was always full. Jacuzzi and beds were NOT hot..I complained as well as others..first they said called in for service then next day said couldn't be hotter as people with high blood pressure. I would like refund as I didn't get quality service. Also we went to pamper party and supposedly 2 were to get some free spa service which was a lie. I asked 2 separate people in spa who won and they both said they didn't know. Our steward ELVIO was excellent. Also lounge way too small. Leaving Galveston could not use Cheers package.

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Cloud 9 Spa

1 out of 5

Jacuzzi lukewarm as well as beds.

Whirlpool

1 out of 5

Too small and lukewarm.

Vista Casino

1 out of 5

Way too smoky so stayed out of casino.

Thermal Suites

1 out of 5

Not impressed ...too small and not up to quality.

Beach Pool

1 out of 5

Pools too small for large ship.

Entertainment

3 out of 5

IMAX Theater

5 out of 5

Loved the IMAX!

Thrill Theater

5 out of 5

Loved the Thrill Theater!

Liquid Lounge

1 out of 5

Way too small.

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Would choose smaller ship.

Ports of call

Galveston, Texas

1 out of 5

Montego Bay, Jamaica

4 out of 5

George Town, Grand Cayman

4 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

1 out of 5
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