I did not like the customer service and lack of onboard activities very small pool area.

Item: Carnival Vista
Rating: 3
Author: Leila0130

Carnival Vista Cruise Review to Caribbean - Western

Leila0130

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Overall rating:

3 out of 5

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: October 28, 2018

Ship: Carnival Vista

Cabin type: Balcony

Cabin number: 10297

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

The Lido Buffet is difficult to react for food. I notice the staff serves you, is a buffet you should be able to serve yourself. The food did not have many variations. The assistant mgr at guest srv was very rude when I had a discrepancy with the internet I had pre order, I asked her to smile that is free and will make a big difference in the service she turn around and said I am the asst mgr to making the situation more negative, I asked for my refund. I did not want anything to do with her. Another thing I pre order water did not received it until late night after repeated calls. The pool is extremely small for the size of ship, the weather was good not very hot and the pool was full at times, I can imaging during summer seasons. Dinner was very good and the waiters were great. The room was good size and clean. The towels were mostly discolor “ yellow” vs “ white”

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