Worst vacation experience ever.
Carnival Vista Cruise Review to Caribbean - Western
6 Night Western Caribbean (Miami Roundtrip)
Sail date: November 27, 2016
Ship: Carnival Vista
Cabin type: Oceanview
Cabin number: 2239
Traveled as: Family (young children)
Reviewed: 7 years ago
Review summary
The customer service received on this ships was horrible. We left ort 3 hours late due to systems being down. The captain had to speed to make up for lost tie which made everyone seasick. Our bathroom stopped working the second night an again the forth night. Room service was horrible. We got food with no utensils and were asked if we could walk up top the dinning room to get some. Thee was not enough crew so were asked to leave our seats and go get our own drinks because there was not enough staff to deliver them. The main dinning room food was horrible and cold. The 6pm dinning was so far behind that 3 of the nights we were rushed out and asked not to eat desert or to take it to go. The specialty restaurants were impossible to get into since they were only opened for a few hours. We never received our on board credits from travel agent and were told we could not get a courtesy call we had to call from our state rooms for $1.99 per minute. We had to skip our first port Grand Turk which is the reason I booked the cruise due to weather being bad but it was fine. This cruise was a joke. A complete waste of my money.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom