Subpar- Disappointed in Cruiseline for our first time cruising

Carnival Victory Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 6

Overall rating:

3.7 out of 5
Verified Review
Carnival Victory

3 Night Bahamas (Miami Roundtrip)

Sail date: May 31, 2019

Ship: Carnival Victory

Cabin type: Inside

Cabin number: 2450

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This being our first cruise Im not sure that we would go on another cruise and if so we likely wouldnt use Carnival. Brand new luggage was damaged, could never get to guest services due to long lines, safety meeting at start of cruise had no direction and caused significant anxiety for a lot of people. Disembarkation took 3 hours. Food overall was not what we expected. Loud, concerning noises coming from the ship itself woke us up at 6 am for 2 mornings in a row. Director of HR wasnt even able to give directions when asked! Subpar experience.

Embarkation

2 out of 5
Poor, very stressful and safety drill was absolute chaos

Ship experiences

Food and Dining

3 out of 5
Excellent service but food wasnt great. Chicken was tough and foods lacked flavor. Drinks at the Alchemy bar were fantastic!

Alchemy Bar

5 out of 5

Bartenders were on point and very attentive. Drinks were delicious. I wish we had found this on the first night.

Onboard Activities

2 out of 5
Massage was right next door to kids club with kids running, screaming, loud music and banging noises. Made it difficult to try to relax.

Spa Carnival

1 out of 5

Kids club was next to the Spa. Very hard to relax with screaming kids, loud music, running and banging sounds during a $150 massage.

Guest Services / Shore Excursions

2 out of 5

Could never get to guest services to address issues due to long lines. "Land and sea" excursion 'Land" tour wasnt worth it. The private beach was beautiful!

Entertainment

1 out of 5
Comedy shows were great

Children's Programs

Did not take kids with us

Service and Staff

5 out of 5
Our waiter Tanakas was GREAT!! The room steward Darma did an excellent job.

Ship Quality

3 out of 5
Clean but ill labeled and difficult for us as well as other guests to find anything

Cabin / Stateroom

5 out of 5
Everything was great with our room. Darma was awesome.

Ship tip

Expect delays in boarding, ask questions about safety meeting prior to meeting. Do not recommend if you have anxiety.

Ports of call

Miami, Florida

4 out of 5
3 hours to disembark at port upon returning home

Nassau, Bahamas

5 out of 5
No issues. Excursion was "Land and Sea". The land portion wasnt worth doing. Private island was beautiful!

Disembarkation

1 out of 5
Took 3 hours, hot and very little communication
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