Small pools, no shade and too much noise
Review SummaryThe average age of the guest was a little too young for our liking as we are middle age and most people were in their early 20s. We were not a fan of the design that lacked shade in the pool size. We did not have a good guest service experience, the casino was a lot of fun and our dining staff was amazing. Debarkation it was a nightmare! They suggested those of us that were willing to debark using the express method which would be to carry off your own luggage but it would save you time but in fact we had to wait 3 1/2 hours just to get off the boat once it was in port in Miami. The location of our room on the 11th deck was a nightmare, the kids club is right there so people are constantly coming and going and all you hear is screaming crying children all day long and it is directly under the 12 deck which is where some of the fun hang out activities are located so late at night into the early morning there is often noise, pounding, banging, and chair scooting going on while you’re trying to sleep.
Food and Dining
Service and Staff
Cabin / Stateroom
Plan ahead for your excursions, the line people waited in was absurd with one employee only