Very Good

Carnival Victory Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

5.0 out of 5
Verified Review

Sail Date: July 14, 2016
Ship: Carnival Victory
Cabin Type: Balcony
Cabin Number: 6339
Traveled As: Family (older children)
Reviewed: 1 year ago

EXCEPT--- Customer Service!!!!!!

  We had to wait 1 hour & 45 minutes to pick up a phone that we had misplaced and it was turned in to Customer Service, AND, we had to wait in line for that length of time.

Most of the time there was only 1 person for everything & 1 person for Diamond people.   After 1 hour & 15 minutes another person came in to help.  It was ridiculous , the line was so long all the time and every customer took a long time for everything they were in line to have done.    With thousands of people on the cruise ship, it would seem there would be more people at that counter..... Seems when the trip is about to end, they aren't concerned with Customer Service.

 

Food and Dining

5 out of 5
Very Good

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Very nice
5 out of 5
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