Carnival Victory Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Vote
1

1 out of 5

Worst cruise ever

Sail Date: June 08, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Inside

This was our fourth cruise with Carnival, but by far it was the worse... we paid for a cabin for 3 but carnival gave us 2 beds and 1 broken roll over bed. The folding bed was so bad that they had placed pillows underneath the cushion to cover a little the bad condition it was in. We went 3 times to guest services and asked for a bed in better condition but they didn't do anything, not even after we offered to pay the additional money for a better stateroom with a third real bed. All they kept saying was "the room description was in you booking information, I'm sorry you didn't read it". We ended up putting the 2 beds together and sleeping the 3 of us in the same bed. Even if they had given us a bed in better condition it would still had been very uncomfortable because we would had to jump over the bed or fold it every time to have some walking space in the cabin. I will never cruise with Carnival ever again, although I had good experiences with our prior 3 cruises this one was enough to never go back with them

Ship Quality
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Cabin / Stateroom
Service and Staff
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