customer service needs tweeking!
Carnival Victory Cruise Review to Caribbean - Eastern
Sail Date: March 17, 2014
Ship: Carnival Victory
Cabin Type: Inside
Cabin Number: 2430
Traveled As: Family (young children)
Reviewed: 4 years ago
Review SummaryPersonnel at port in miami not very accomodating to handicap passenger. We reserved a wheelchair and upon our arrival, no chair was to be found..Very frustrating.. Room was clean and stocked but to our surprise, No refrigerator in room..!! Our last cruise on LEgend had a stocked refridge with drinks and water. Ship needs updating! Decor is outdated! Food was ok..edible.. Camp Carnival was excellant..great activities.counselors were well trained and friendly!
Food and Dining
Service and Staff
Cabin / Stateroom
Adult Serenity area is very small. No refridgerator in rooms Still enjoy Carnival! Would go on another cruise with them!