customer service needs tweeking!
Review SummaryPersonnel at port in miami not very accomodating to handicap passenger. We reserved a wheelchair and upon our arrival, no chair was to be found..Very frustrating.. Room was clean and stocked but to our surprise, No refrigerator in room..!! Our last cruise on LEgend had a stocked refridge with drinks and water. Ship needs updating! Decor is outdated! Food was ok..edible.. Camp Carnival was excellant..great activities.counselors were well trained and friendly!
Food and Dining
Service and Staff
Cabin / Stateroom
Adult Serenity area is very small. No refridgerator in rooms Still enjoy Carnival! Would go on another cruise with them!