the lack of respect cruise
Carnival Victory Cruise Review to Caribbean - Eastern
Sail Date: October 28, 2013
Ship: Carnival Victory
Cabin Type: Inside
Cabin Number: GUAR
Traveled As: Singles/Friends
Reviewed: 4 years ago
our cruise was one of the worst i have ever been on---sent clothing out for pressing came back rolled washed and dried --linen dryclean only jacket shrunk and ruined. toilet did not work -room very rarely mantained---had to request towels.... elevators in mid ship were down for hours both sides while staff was using all for luggage both at arrival and last night --they should always leave one open for guests i found this very rude.
when on the private island the bar staff would walk all the way down the beach say they were off and jump in the water after about 30 minutes they would go behind the bush and smoke a cigarette=== cant believe that when you asked them to do there job they found it offensive. finally one actually brought us a bucket of beers we waited for for over an hr and no can opener the bottles were not twist off and my boyfriend had to beat the cap off with a back of the lighter-
then we bought the cheers package and i won a card for free drinks they would not back off the drink cheers program---purchased stuff in the gift shop the staff rang it wrong and oi got double charged not happy --asked to have my tips backed off my boyfriend paid them for me but they still charged my account ----the staff was always socializing at the casino bar tasking up most of the stools around the bar that we has passangers paid to use --- they thought nothing of it --a bar manager dropped a cup and picked it up off the floor still mixed a drink and served it to a guest ---the bathrooms on the lido deck the door handles are falling off some of the doors and as for the serenity deck there should always be a smoking section when there is a bar for those guests that enjoy to partake,i would never go back on that ship the food was aweful and the serves in the dining room was very lack there of --- on the disembarking day there where no towels to shower and they pretty much kicked us off the ship it was cleared just a few minutes after 8am no coffee or anything when we attempted to go up to lido they told me we were late to disembark we needed to get are things and go they have the celtic thunder charter group wainting to get on well good for them i was very dis appointed on how we were thrown off that ship and how we were treated on the ship no one cared the guest services listened and never even wrote anything down they were the yes staff with no action taken.
Food and Dining
Service and Staff
Cabin / Stateroom
i was on the first cruise this ship took and it was fabulous going back all these years later remembering the experience i had it was heart renching how the ship looked and the staff treats people