Bad cruise

Carnival Valor Cruise Review to Caribbean - Eastern


Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Sail Date: December 01, 2013
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 3 years ago
My room was really bad. Every morning when we would port the bunk beds would shake and wake us at 6am. I called maintenance about the issue and when the came they told my kids if they didn't have so much sex on the beds they would not make any noise. I complained about their comments and about the noisy beds to Sebastian who is in charge of rooms and he told me he would accommodate me with a different room if I paid $30.00 more per night. Well as far as I'm concerned Carnival has lost a long time customer over $30.00 per night\, I take 8-10 people every year on Carnival but I do have a choice of cruise lines and will certainly choose one from now on that is more about customer service than the money when someone has a problem. Why would you go on this cruise line if customer service is less important than your money.

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5
This only applies to the people directly related to my room issue

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Pros: St Marteen

Cons: Room and how they handled a problem I had

Recommends Carnival Valor? No.

Was this review helpful?

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous




*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top