Bad cruise
Carnival Valor Cruise Review to Caribbean - Eastern
Sail Date: December 01, 2013
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 3 years ago
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 3 years ago
Review Summary
My room was really bad. Every morning when we would port the bunk beds would shake and wake us at 6am. I called maintenance about the issue and when the came they told my kids if they didn't have so much sex on the beds they would not make any noise. I complained about their comments and about the noisy beds to Sebastian who is in charge of rooms and he told me he would accommodate me with a different room if I paid $30.00 more per night. Well as far as I'm concerned Carnival has lost a long time customer over $30.00 per night\, I take 8-10 people every year on Carnival but I do have a choice of cruise lines and will certainly choose one from now on that is more about customer service than the money when someone has a problem. Why would you go on this cruise line if customer service is less important than your money.Ship Experiences
Food and Dining
Entertainment
Service and Staff
This only applies to the people directly related to my room issue
Ship Quality
Cabin / Stateroom
Pros: St Marteen
Cons: Room and how they handled a problem I had
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