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Cruises: 1 cruise (first)

Reviews: 0

Helpful Votes: 8

Review summary

6 day cruise turned into a 4 day cruise due to a hurricane that passed the day before. The 2 beauitful ports we were supposed to stop in were cancelled & we stopped in Mexico & Honduras instead.I realize the cruise line cannot control the weather conditions but they handled the whole situation very poorly. Carnival left passengers in the dark & were completely disorganized. They made us wait at the airport for 6 hours & then buses came & they herded us like cattle to a convention center for another 8 hrs (6,000 people). They never even told us we were not going to the port when the buses came. Halfway there, the driver told us. They would give us a time & when the time came, they would push it back a few more hours. The food was just okay, we couldnt get into the nice (pay) restaurant bc there was always a waiting list. They offered room service but didn't provide us with a menu until the last day. This was our first cruise so anytime we needed help the majority of staff did not understand English. Long lines. Our a/c in room hardly worked. I just wish we would've cancelled. We had 2 good days.

Ship experiences

Food and Dining

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: The excursions

Cons: A lot

Recommends Carnival Valor? No.

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