Not customer friendly MONEY hungrey
Carnival Valor Cruise Review to Caribbean - Western
Cabin Type: Oceanview
Traveled As: Singles/Friends
Reviewed: 7 years ago
Review SummaryI'm sadden to say this cruise was not so great. I spent more time dealing with getting my clothes back or finding a suitcase to bring my stuff home in, when they took a fork lift thru it. No care and concern wanted my money and that is it, no offering of a on board credit for my time of dealing with the staff and or looking for a suitcase that I was told would be replaced and than had to argue again with another rude staff, telling me the airlines do not reinburst so why should they. NUMEROUS Hassles over issues that should of been resolved quickly and or if they kept suitcases on board for replacement when they do make mistakes.
Food and Dining
Service and Staff
Cabin / Stateroom
Cons: The time I wasted dealing with customer service desk when a fork lift went thru my luggage.