Tendering into Port was a nightmare!!

Carnival Valor Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3 out of 5
Sail Date: April 01, 2007
Ship: Carnival Valor
Cabin Type: Oceanview
Traveled As: Large Group
Reviewed: 11 years ago

The Carival Valor was our 4th cruise. Our thrid time on a Carnival ship. The ship is nice and the crew do an excellent job keeping it clean. Our room steward was awesome. However, what may have ensured that we never cruise Carnival again is the tendering in process in port. We had 2 ports that required tendering, Belize and Grand Cayman. While in Belize we had a group excursion booked and we got priority tender service. However, in Grand Cayman we were required to get "tender" tickets and wait for our tender number to be called. We were informed that the tickets would be handed out at 9:30 am. We went a little before 9:30 and were given #19!! We asked what time they began handing out tickets and were told that since people were lining up early they started handing them out at 8:30 am. Very disappointing since we were up and just killing time unitl the designated time. The tender process started at 10:00 am. By 11:45 am they were still only calling tender #'s 1 - 9 (we had 19), so I went to check it out and found no one was policing the number system there were people with all numbers 8, 20, 34 etc. in line to get off the boat and carnival was allowing this. I spoke to the purser to ask about it and they did not have a good explanation why this was being allowed. They also did nothing to appease me, so we went to the line even though we did not have the right numbers and got off the ship. However, we did not get ashore until 12:00 and had to be back on the ship at 5:00. A very short day in port since we had to be in line by 4:30 to get back the the ship on time! This whole process was frustrating and unorganized!!

Food and Dining

3 out of 5
Our waiter in the Lincoln dining room was fair. He did ok serving, but did not talk to us at all and didn't participate in any of the dining staff entertainment.


3 out of 5

Service and Staff

3 out of 5
The lack of communication was not impressive. A member of our group got hurt palying volleyball and his father had to ask three different people where to find help before he got an answer. Fortunately the injury was not serious.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Stateroom was decent size and again our room steward was great!

Pros: Room Steward was great!!

Cons: The whole tendering process and lack of communication from the staff

Recommends Carnival Valor? No.

Was this review helpful? 4

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