Tendering into Port was a nightmare!!
Carnival Valor Cruise Review to Caribbean - Western
Ship: Carnival Valor
Cabin Type: Oceanview
Traveled As: Large Group
Reviewed: 11 years ago
The Carival Valor was our 4th cruise. Our thrid time on a Carnival ship. The ship is nice and the crew do an excellent job keeping it clean. Our room steward was awesome. However, what may have ensured that we never cruise Carnival again is the tendering in process in port. We had 2 ports that required tendering, Belize and Grand Cayman. While in Belize we had a group excursion booked and we got priority tender service. However, in Grand Cayman we were required to get "tender" tickets and wait for our tender number to be called. We were informed that the tickets would be handed out at 9:30 am. We went a little before 9:30 and were given #19!! We asked what time they began handing out tickets and were told that since people were lining up early they started handing them out at 8:30 am. Very disappointing since we were up and just killing time unitl the designated time. The tender process started at 10:00 am. By 11:45 am they were still only calling tender #'s 1 - 9 (we had 19), so I went to check it out and found no one was policing the number system there were people with all numbers 8, 20, 34 etc. in line to get off the boat and carnival was allowing this. I spoke to the purser to ask about it and they did not have a good explanation why this was being allowed. They also did nothing to appease me, so we went to the line even though we did not have the right numbers and got off the ship. However, we did not get ashore until 12:00 and had to be back on the ship at 5:00. A very short day in port since we had to be in line by 4:30 to get back the the ship on time! This whole process was frustrating and unorganized!!
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Room Steward was great!!
Cons: The whole tendering process and lack of communication from the staff