Relax, it''s all in the technique. Feel the stress sail away as you pamper yourself with soothing treatments and massages for your body and soul at the Carnival Fantasy Spa Carnival...Ahhhhh.

8 Spa Carnival Reviews

5.0

by LizHaws

Very very good. Service was great massage was great did not wait, appointment was on time. The best

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3.0

by DoneWithCarni

My husband and I each had three treatments. Charged us for 7 total. Still trying to get this resolved.

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5.0

by LMTwig

Friendly staff, amazing massage

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3.0

by brittstranz

This was a weird experience. The lady must have thought I fell asleep because multiple times she took a break and barely massaged me... this was my first massage so I wasn't sure what to expect but.... probably won't fork out that kind of money. They were friendly before and after though.

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1.0

by RobCal

This was the part of the cruise I will not do ever again. I scheduled our appointment on-line and pre-paid through the Carnival website (as I was recommended to do by our Carnival agent) for 11:30am on the day we were docked in Progeso, the morning of we received a phone call from the spa that we "needed" to change our appointment to 3pm because of the ship traffic? And my wife was told "you can keep your regular appointment if you'd like but you'll just be sitting here waiting." I was quite upset but trying to maintain a positive attitude for our first cruise. We show up at 3pm and was greeted by a young lady and a young man that did little less than look down their noses at us, I felt very uncomfortable and as my wife explained to our group later "I felt like white trash sitting in the Ritz Carlton" in other words not very welcome and completely out of place. Fast forward to the massage, which was ok, but I at that point really was no longer into the experience and would've just rather been somewhere other than there, it didn't last 55 minutes like it was supposed to, more like 40-45 minutes at best. We were then told that we could get dressed and the ladies walked out, I was about halfway dressed when one of the ladies opened the door and just stood there with the door opened while I finished putting my clothes on and then we had to sit and listen to the "sales pitch" on the products they wanted us to buy and I was more overweight than I should be and should see some other guy in the spa for a weight consultation. Finally I was asked to sign our bill, which was more than what I originally paid on-line including 2 gratuity charges that I was told was included with all pre-pay charges I already paid. Although the original payment was credited back to our room account, the new amount was charged and no one including customer services could explain to me why??? WORST EXPERIENCE EVER AND A HUGE WASTE OF MY MONEY!!! I would honestly like to have a full refund on this particular activity and would appreciate someone responding to this please.

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4 Comments
5.0

by GrainneN

I had an amazing hot stone massage and my husband had the bamboo massage. We were both very happy with our services. My only complaint would be the price. They were very expensive but we knew the price in advance.

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4 Comments
3.0

by jrounds0713

The spa was clean and well maintained. There is no actual waiting room so they have you wait in the salon. The service areas are extremely small as are the massage tables. I booked the spatopia package but when I go to the spa they kept trying to give me a lesser massage for the same price. I even took out the flyer and showed them what I booked and they still shorted me a collagen treatment. Also there is an automatic gratuity that they don't mention. I don't mind it I just would like to know about it so I don't double tip unless I want to.

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