Horrible service in the breakfast Paris dining room service and food cold

Carnival Triumph Cruise Review to Caribbean - Western
Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2 out of 5
Carnival Triumph

5 Night Western Caribbean (Galveston Roundtrip)

Sail Date: November 21, 2015

Ship: Carnival Triumph

Cabin Type: Inside

Cabin Number: 2400

Traveled As: Family (young children)

Reviewed: 3 years ago

Review Summary

I was quite disappointed in the breakfast service in the Paris. I spoke with the crew manager whom appeared to be concern, but I really don't think he was. I had one server was borderline rude. God was cold. Hosted 3 family members on this cruise and it was their first cruise and I was disappointed with how the service affected their perception of Carnivals cruises. Paid too much money to be treated as though this was a free trips down take whatever. 

Ship Experiences

Food and Dining

1 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Cabin / Stateroom

Daily service was exceptional

Ship Tip

Ship is old and televisions could be a little larger. Food improved, but not deserts. Ice tea was great in April, but was quite nasty on this cruise everyday, undrinkable. Don't want to take anymore cruises on this ship. I hear the free and service on the Liberty ship is much better: I certainly hop

Ports Of Call

Galveston, Texas

3 out of 5
Checking in is horrible.

Progreso (Merida), Mexico

1 out of 5
Could not dock due to weather.

Cozumel, Mexico

5 out of 5
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