Guaranteed tips guarantees poor service

Carnival Triumph Cruise Review to Caribbean - Western

Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Sail Date: December 01, 2013
Ship: Carnival Triumph
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 4 years ago

The ship was outdated and the employees were unfriendly.

Food and Dining

3 out of 5
Food quality was okay. Guy's burgers were awesome. Menu descriptions didn't always match what was served during dinner. A few poor dishes\, but overall good. \"didja\" items were a lot of fun.


3 out of 5
Fly High Adventures in Cozumel were FANTASTIC!! They cared about our safety as well as having a fun time. Definitely worth the price. Shows were so cheesy they were fun. Other activities looked like fun\, but without a watch\, you tended to miss them.

Children's Programs

3 out of 5

Service and Staff

1 out of 5
HORRIBLE. Our room steward was awesome from start to finish. The rest of the employees seemed to be bothered by our presence. Cocktail service was slow and grumpy. Food service was lackluster. Photographers were fun during picture taking\, but would rather be anywhere other than in the gallery helping guests purchase pictures. The employees made our experience painful.

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
We were on 1102 on the spa deck\, so it was quiet in the late evening after the younger kids were done running on the open deck above our room and the older kids were done with their dance parties. Space was good for 2 adults\, a teenager and our luggage.

Pros: Food choices

Cons: Employee attitudes

Recommends Carnival Triumph? No.

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