Cruise from hell

Carnival Triumph Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
4 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: September 01, 2011
Ship: Carnival Triumph
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago
Departed an hour late, for no apparent reason, sailed straight into a tropical storm. I do not hold the cruise line responsible for that, however our time a sea was mediocre at best (Only because we can make our own fun)
There were hidden charges for gratuity and a 20 dollar a day charge, for who knows what. The casino promises free drinks to anyone earning 1500 points (which would mean you will need to spend a full 24 hours playing slots) but doesn't credit you anything for spending thousands at the table games.
The ship was understaffed and disorganized. Food lines were a minimum 30 minute wait, debarkation for excursions, 2 hours, int2erior phone lines took no less than 30 minute wait before someone answered.
Staff was rude and slow and why not there 15% was preloaded:)
Here's the best part after arriving back in New Orleans 9 hours late, they try herding us off like cattle. They caused such a jam, they closed the gateway, tried to reorganize, with no luck, everyone was forced to sit in hallways and decks with not so much as a good-by drink, while the crew and staff prepair the perfect ship for the next group.
We departed the ship after 8 pm. Twelve hours late!!!
Woohoo.....1 more hour getting through costoms ....
Spent 3000$, a week off work.
WE NEED A VACATION

Food and Dining

3 out of 5
Food was average
Very long lines

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Good room with a balcony
5 out of 5

Don't Miss: Fun fun fun

Pros: Port

Cons: Service

Recommends Carnival Triumph? No.

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