Carnival quality has declined !

Carnival Triumph Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

1 out of 5
Verified Review
Carnival Triumph

7 Night Exotic Western Caribbean (New Orleans Roundtrip)

Sail date: March 12, 2011

Ship: Carnival Triumph

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 13 years ago

Review summary

The boarding process has improved and seemed to go smoothly . We were very late getting our bags. The room Stewart went on his break before we got our bags and seemed to be very new and inexperienced. We booked two rooms one balcony and a inside room for our family of 5 . The three young girls slept in the inside cabin which was great because it stayed dark in there and allowed them to sleep in. This was our 5th cruise and we were very disappointed in the quality of the food and the level of service. In the past that is what we enjoyed most . The first port was changed due to pressure problems with the water. We were rerouted to Cozmel on Monday as opposed to going there on Thursday. We did not have any tours scheduled so we were unaffected but many on the cruise had problems with the tours they had scheduled outside of Carnival. Tuesday the next day our port was Belieze we had scheduled a tour with a outside tour company shore excursions.com . What we were told get a number and you will be called by numbers to get off the cruise boat. We stood in line at 7:15 am and recieved the number 2 but because we booked from a tour company outside of Carnival they made everyone who did not choose to go on a Carnival tour wait until they took all of there tour guests off first. Being that we were past guests we were invited to the past guest party however they invited my 49 yr husband and my 10 year old daughter only. In the morning we put an order in for room service we never received our order correct. The quanity of food was weak. When you order fruit plate expect 3-4 small slices of fruit. The waiters in the dining room were very dry in nature and did not display the fun personalities that we had enjoyed in the past. Needless to say probably our last Carnival cruise. We went on the cruise planning on booking our next one on a special they had talked about.

Ship experiences

Food and Dining

1 out of 5
Food quality was average at best. The chocolate buffet was a joke. They use to have a grand chocolate buffet.

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5
The conditions were clean. The room were well kept.

Cabin / Stateroom

3 out of 5

Ports of call

Cozumel, Mexico

3 out of 5
People are always very fun loving and nice. We did not do a tour on this island we shopped and walked around.

Belize City, Belize

5 out of 5
The Eco tour. You take a boat ride down the new river and visit the Mayan Ruins. We saw crocodiles, monkeys and cool Tucan's.

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
We went scuba diving on the west side of the island . It was very pretty on the west side of the island. You have a 20 min taxi from the port but it is worth it.

Pros: Ports of call

Cons: Food

Recommends Carnival Triumph? No.

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