a poorly run cruise
Carnival Triumph Cruise Review to Caribbean - Bahamas
Ship: Carnival Triumph
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 8 years ago
check in folks were rude. Very few signs to tell you what to do. This is a customer based organization -- they should know better! Had some problems with my room charges -- had to make three trips to purser's office to try to get it straightened out -- after four days and last minute they finally took care of it. Also, most folks got back on the ship (after port calls) around 3 - 4. Other than a two-hour wait for sandwhiches or hamurgers, there was nothing else availabe -- no mid-afternoon snacks., etc. They need to have more food availabe at this timje of day!!! And ever since they went to pre-posted tips on the chargecard, service has dropped really rapidly. Again, my husband flies commerical jets for a living and he knows if you are rude to customers, they won't come back!!
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: food was excellent but not enough!!!
Cons: very unfriendly staff, both at check in and on the ship. embarkation folks were great