a poorly run cruise

Carnival Triumph Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Sail Date: April 01, 2010
Ship: Carnival Triumph
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 7 years ago
check in folks were rude. Very few signs to tell you what to do. This is a customer based organization -- they should know better! Had some problems with my room charges -- had to make three trips to purser's office to try to get it straightened out -- after four days and last minute they finally took care of it. Also, most folks got back on the ship (after port calls) around 3 - 4. Other than a two-hour wait for sandwhiches or hamurgers, there was nothing else availabe -- no mid-afternoon snacks., etc. They need to have more food availabe at this timje of day!!! And ever since they went to pre-posted tips on the chargecard, service has dropped really rapidly. Again, my husband flies commerical jets for a living and he knows if you are rude to customers, they won't come back!!

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: food was excellent but not enough!!!

Cons: very unfriendly staff, both at check in and on the ship. embarkation folks were great

Recommends Carnival Triumph? No.

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