First bad experience with carnival cruise lines
Carnival Sunshine Cruise Review to Caribbean - Bahamas
5 Night Bahamas (Charleston Roundtrip)
Sail date: May 29, 2017
Ship: Carnival Sunshine
Cabin type: Balcony
Cabin number: 7319
Traveled as: Couple
Reviewed: 7 years ago
Review summary
My favorite part of the ship was the ship it self, guy's burgers, room service, and the Excursion Shore representative. We had issues with buffet staff, dinning staff, bar staff at Serenity area and casino staff...... We have never had this type of experience with carnival cruise lines, very disappointed at carnival. As me being a new up coming Travel Agent with Pro Travel Network very disappointed I couldn't recommend this ship to my clients and we was going to do a video review of the Carnival Sunshine, to show my clients. We did the review but we didn't post it yet.... I did the survey for Carnival Cruise Lines, and letting them know about our bad experience we had, but I haven't heard anything from Carnival Cruise Lines. I also gave them my contact info. No recommendations for the Sunshine..... We are going on another cruise soon but I haven't decided which Cruise Line yet..... It would be nice to hear something back from Carnival.....
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Cabin / Stateroom
Ship tip
I hope that they have a better experience than my wife and I.....
Ports of call
14 Comments
JCSJCML 7 years ago
It is interesting the different moods encountered with staff on different ships even within the same cruise line. I noticed a distinct difference in staff between the Crown and Grand Princess ships. Grand being the better of the two. I believe it has a lot to do with the management and that can be hard to get changed. Hope your next cruise is better.
BonMike 7 years ago
We all have different expectations and experiences on vacation. We were on the Sunshine in March and had the best time in 5 cruises. We loved the ship, found the food and wait staff to be great, and appreciated having our room cleaned 2x daily, without even asking for it. Our friends had a spa cabin and they enjoyed the access to the spa facilities, discount on spa treatments and the extra complimentary toiletries. We would love to cruise on this beautiful ship again.
sully32 7 years ago
This was my wife and I third cruise with Carnival, we were definitely had our expectations set high from the previous cruises with Carnival. Ship was beautiful, room service was great, and Shore Excursion representative was great. Bad experience with dinning staff, bar staff, casino staff. Overall Carnival Sunshine ok, but not the best. I wish I could say more positive things, but I can't. We will cruise with Carnival again in the future, and I'm sure that carnival will correct some of these issues.