Carnival Sunshine Cruise Review to Caribbean - Western

Deck Hand

Experience
2-3 cruises

Reviews
0

Helpful Votes
2

1 out of 5

Not a ship worth sailing!

Sail Date: September 01, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

At first look\, The ship is impressive. However\, once you start to navigate it\, you will find it is not laid out well\, They attempted to cram everything offered on the Breeze into this smaller ship and failed. The staff was rude from the quick service\, customer services and restaurant. It is the 3rd ship that we have found the bartenders to be nasty if you have a bubble package. The Sunrise restaurant would have been nice if the staff had been. We felt rushed at the late seating\, the servers pushed your food at you instead of timing it correctly\, and you often had to ask 3 or 4 times to get simple things like drink refills. If you spent extra money\, they would be more than happy to take it care of you quickly\, but if you just wanted water or ice tea\, you were made to wait long periods. The Ji Ji Asian restaurant was the highlight of the food experience. These girls worked like a team\, cared about your experience and remembered you even out and about the Ship. Totally worth the extra spent. The Spa was a great experience and I enjoyed the lay out. We were on the Spa level so we took advantage of the perks and used it Daily. I was\, However\, very upset that the girl had explained how to receive discounts to both me and my travel companion when booking multiple spa treatments to get us to book\, but when it came time to get those discounts\, her story changed and we ended up paying over $200 more than we expected. If they cannot explain it PLAINLY and accurately\, then you shouldn't have them explaining it. I feel we were baited into spending money we would not have spent with the understanding we would be getting a great discount after spending $700 in Spa treatments that were maybe worth $400. The rest of the ship was filthy\, the pools were congested always and the lido food was mediocre at best. We were working towards making Carnival our only Cruise Line as we had had such great experiences in the past\, but with the lack of concern from the staff at cu

Pros: Ji Ji Restaurant and SPA

Cons: the rest of the ship and staff

Recommends Carnival Sunshine? No.

Ship Quality
Food and Dining
Cabin / Stateroom
for only being a year old out of renovations\, it is pretty beat up
Service and Staff
Entertainment


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